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Service first - running a customer focused business

Service first!  Running a customer focussed business
Keith Coman
Coming soon ! Enquire now
to secure your place.

Investment:  $175
NZTE coupon:  $87.50
(3 hour workshop)
1-1 coaching $90-$125/hr
NZTE coupon:  $45-$62.50/hr
All prices exclude GST
By the end of the workshop you will be able to:
  • Put in place an organised system to measure service quality
You will learn:
  • Best practice concepts and techniques for running a service based business
  • How to market a service based product effectively
  • How to link staff management and practices to customer satisfaction and loyalty

Our purpose

Learning for a better future
Providing practical and relevant training programmes

Our values

We do it together
It's all about teamwork
We all win Mutually beneficial relationships
We answer to each other We do what is fair and right

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Providers for NZ Trade and Enterprise; NZ Aid; Te Puni Kōkiri

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t: +64 3 547 6138

f: +64 3 544 9810