Courageous conversations
Cher Williscroft
Wednesday 2 and Thursday 3
9:30am-4:00pm
November 2011
Investment: $595
NZTE coupon: $297.50
(2 x 6 hour workshops)
1-1 coaching $90-$125/hr
NZTE coupon: $45-$62.50/hr
All prices exclude GST
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By the end of the workshop you will be able to:
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Improve your ability to deal with tricky workplace situations that require clear, honest communication
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Apply a range of tools to increase your ability to both give and receive feedback
You will learn:
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What makes you and others "tick"
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To listen respectfully and examine all points of view fairly
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To respond rather than react defensively
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To practice meta-communication that increases your chances of being heard
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To practice the six roles required for conflict resolution
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To apply your skills to your current workplace situation
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To manage behavioural change using scorecards
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